Returns Policy You can always contact us for any return question at sales@diamondynamics.com. Customers may apply for a return within 10 days after receiving product(s). Refunds will be made by the same method you used to pay. Promotional items are excluded and remain subject to our regular return policy. Shipping Policy We work with the world’s leading courier companies to ensure that our customers receive their deliveries on time. Please read the following, it will ensure that you can receive the package on time. About Shipping Fees We offer free shipping on all orders, you don't need to pay any fee to the logistics provider when you pay, because we have already paid the shipping fee to the logistics provider. Normal Delivery Time After you submit the order and the payment is successful, we will usually arrange the delivery within 48 hours. After delivery, we will submit the courier tracking number on the website. You will receive the courier tracking number in about 72 hours, stepping on your tracking information.