Politique de confidentialité

Privacy Policy

Effective Date: October 10, 2022

This Privacy Policy aims to provide you with detailed information on how we collect, use, and protect your personal data. The website www.hobbywater.com, referred to as 'we', 'us', or 'our' throughout this Privacy Policy, is operated by Hobbywater. Our registered office is located at No. 215A, Xingdong Community Folk Culture Park, Qunli 2nd Road, Xin'an Street, Bao'an District, Shenzhen.

It is important to read this Privacy Policy along with any other privacy notice or fair processing notice we may provide on specific occasions when collecting or processing personal data about you. This Privacy Policy supplements other notices and is not intended to override them.

We may amend this Privacy Policy at any time by posting the amended terms here. All amended terms automatically take effect 30 days after they are posted. We will announce any material changes to this Privacy Policy and their rationale by email.

We respect your privacy rights and recognize the importance of protecting the information collected about you. This Privacy Policy outlines how we collect, store, and use the personal information you provide.

Personal Data We Collect

We collect and process only the data required to provide our services to you. This includes:

Order Information: When you browse or shop at www.hobbywater.com, we collect data necessary to complete and dispatch your purchase, such as your name, billing address, delivery address, payment details, mobile number, telephone number, and email address.
Account Registration: If you register for an account, we collect your name, email address, password, country, and IP address.
Customer Service:When you contact our Customer Service team, we may collect additional data to help resolve your queries related to orders, delivery, payments, or other concerns.
Browsing Data: We collect data about your browsing behavior on our website, including the pages you visit and how you interact with them.
Marketing Activities:If you are a customer of www.hobbywater.com, or if you have given us your consent, we may collect and process your personal data for marketing purposes.
Third-Party Data: If you provide us with someone else's data (e.g., for a gift delivery), we will collect and process the personal data necessary to complete the transaction.

Cookies

We use cookies to collect information about your use of our online services. Cookies are small files sent to your computer or device that help us remember your preferences and provide a personalized experience.

Use of Your Personal Data

We use your personal information in accordance with applicable privacy laws and for the following purposes:

- Providing products, services, or information you request
- Personalizing your shopping experience
- Accounting, billing, and auditing
- Credit checking or screening
- Authentication and identity checks
- Payment card verification and screening
- Debt collection
- Safety, security, health, training, administrative, and legal purposes
- Data matching, statistical analysis, and marketing information
- Advertising and marketing for us and third parties
- Developing, testing, and maintaining systems
- Conducting research and customer surveys
- Customer care and support
- Compliance with legal requirements

Sharing Your Personal Information

We may share your information with:

- Companies in our Group for their own business purposes
- Third-party business partners to provide the products, services, or information you request
- Data processing companies, mailing houses, and other third-party suppliers working on our behalf
- Credit reference or fraud prevention agencies
- Research and development organizations
- Regulatory bodies, government, and enforcement agencies

International Data Transfers

When processing your information as described in this policy, we may transfer, store, and process your information outside the European Economic Area (EEA). We take appropriate steps to protect your personal information and your rights. By providing us with your personal information, you agree to these transfers.

Marketing Opt-In and Opt-Out

You can choose to receive news and updates from us via email, SMS, or direct mail. You have the right to opt-out of receiving marketing communications at any time. Each marketing message will include instructions on how to unsubscribe.

Data Security

We take reasonable measures to ensure the security, integrity, and privacy of the personal information you provide. This includes using Secure Socket Layer (SSL) encryption to protect your information during transmission.

External Links

Our website contains hyperlinks to websites owned and operated by third parties. These websites have their own privacy and cookie policies, which you should review. We are not responsible for the privacy practices or content of these external websites.

Complaints and Updates

We may update this Privacy Policy from time to time. Please review it periodically to stay informed about how we protect your personal information.

If you have any questions or concerns about our Privacy Policy, please contact our Customer Service team at +8618316645014 or via email at www.hobbywater.com.